Terms and Conditions

ChemExpress Haoyuan is proud of our product quality and take our customers and business partners serious. However, due to the nature of R&D, and the uncertainty of the customers (the Buyers)’ storage conditions, lab situations and so on , ChemExpress Haoyuan (the Seller) makes no representation or warranty that the products are fit for Buyer’s intended use of the same. The risks as to the performance of these products are assumed by the Buyer. Therefore, the Seller shall not be responsible for any indirect, incidental, consequential, special or punitive damages (including without limitation loss of use, lost revenues, lost profits, or losses associated with third-party claims) resulting from the use of these products.

THIS WARRANTY IS EXCLUSIVE, AND SELLER MAKES NO OTHER, AND HEREBY EXPRESSLY DISCLAIMS ANY, WARRANTY, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, DESIGN, SAFETY, USEFULNESS, NONINFRINGEMENT OF THE INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES, OR ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICES. Seller reserves the right to change product specifications/instructions without prior notification.

Buyer’s sole and exclusive remedy against Seller for any cause of action arising out of the sale or use of any product described herein shall be replacement of the product or a similar product, or refund of the purchase price paid for the product (certain products do not belong to this category, including without limitation custom synthesis products, FTE products).

Buyer shall notify Seller in writing of any claims for shortages, defects, or damages and shall hold the goods for Seller’s instructions regarding disposition. Seller’s warranties made in connection with this sale shall not be effective if Seller determines, in its sole discretion, that Buyer has misused the products in any manner, has failed to use the products in accordance with industry standards and practices, has failed to use the products in accordance with instructions, if any, furnished by Seller, has failed to store the products in accordance with industry standards or product literature, or has otherwise through its acts or omissions caused the products to be in non-conformance with the limited warranty granted hereunder. Products may not be returned for credit except with Seller’s permission, and then only in strict compliance with Seller’s return shipment instructions.